How to Update Your Emirates ID Mobile Number – A Step-by-Step Guide

Hey there! Are you looking to update your personal information on your Emirates ID card, specifically your mobile number? Well, you’ve come to the right place! In this article, I’ll take you through the entire process and step-by-step guidance on how to change Emirates ID mobile number. 

Keeping your information up-to-date is not only crucial but also exciting, as it ensures smooth access to various digital services and prevents any hiccups in the future. 

So, let’s dive in together and learn how to Change Mobile Number update your Emirates ID mobile number seamlessly.

A Seamless Journey to Update Your Emirates ID Mobile Number

A Seamless Journey to Update Your Emirates ID Mobile Number

Picture this – Meet Sarah, a cheerful and enthusiastic UAE resident who recently discovered the importance of keeping her Emirates ID information updated. She was planning a road trip with friends when, to her surprise, her car rental booking hit a roadblock. 

The car rental agency required verification through her Emirates ID, and she had an outdated mobile number linked to it. That’s when Sarah realized the significance of having accurate information on her Emirates ID card. 

Determined to make a change, she set out on a mission to update her mobile number with the help of ICA SMART SERVICES. Let’s follow Sarah’s journey and see how she aced the process!

Why Change Mobile Number in Emirates ID – An Essential Part

A Seamless Journey to Update Your Emirates ID Mobile Number

Before we delve into the technicalities, let’s discuss why it is crucial to keep your mobile number updated on your Emirates ID. 

  • Seamless Access to Services: Keeping your mobile number updated ensures effortless access to various digital services, such as government portals, e-commerce platforms, and banking services.
  • Stay Connected with Authorities: An accurate mobile number on your Emirates ID allows government entities to reach you easily for any official communication or updates.
  • Enhanced Identity Verification: When your Emirates ID is linked to your current mobile number, it adds an extra layer of security, preventing identity-related fraud.
  • Easier Document Renewal: With an up-to-date mobile number, you can swiftly renew essential documents, saving time and effort.
  • Voting Made Simple: For eligible voters, having an updated mobile number on their Emirates ID facilitates a smooth and efficient voting process during elections.
  • Access to Emergency Services: In critical situations, your updated mobile number can be crucial for receiving emergency alerts or assistance.

A registered mobile number ensures that you receive essential updates from the UAE government, including visa-related information, Emirates ID renewal reminders, and notifications about new laws and regulations. 

Step-by-Step Guide: How to Change Your Mobile Number on Emirates ID

Welcome to our step-by-step guide on updating your mobile number on Emirates ID. The Emirates ID is a vital document for UAE residents, and keeping your mobile number current is essential for staying connected to important services and government updates. 

Let’s dive into the process and ensure a seamless mobile number update.

Step 1: Visit the ICA SMART SERVICES Website

Step 1: Visit the ICA SMART SERVICES Website

Open your web browser and head over to the ICA SMART SERVICES website to start the process of updating your Emirates ID mobile number.

Step 2: Fill in the Required Information

Step 2: Fill in the Required Information

Provide the necessary details in the online form, including Current Nationality.

Here is the information you required for filling out the form here: 

  • Current Nationality * Select 
  • Passport No. *
  • Name (English) *
  • Date of Birth *
  • Email*
  • Identity Number
  • Family Book Number *

Step 3: Update the Mobile Number

Step 3: Update the Mobile Number

Locate the section where you can update your mobile number. Enter your Emirates ID and provide the new mobile number you wish to associate with your ID card. Take this opportunity to update any other necessary details as well, such as your address, nationality, and gender.

Step 4: Verify with OTP

Step 4: Verify with OTP

After submitting the update request, you will receive a one-time password (OTP) on your new mobile number. Enter this OTP on the website to verify the authenticity of the change.

Step 5: Confirm and Proceed to Payment

Step 5: Confirm and Proceed to Payment

Review the updated data to ensure its accuracy before proceeding. Once verified, you can proceed with making the payment for the mobile number change fees. Remember to check the latest information regarding the fees on the website.

Using for Updating Your Emirates ID Mobile Number

Using for Updating Your Emirates ID Mobile Number is a popular platform that allows users to update their Emirates ID mobile numbers conveniently. Here’s how you can use for this purpose:

Step 1: Access Platform

Start by visiting the website on your web browser. provides a user-friendly interface to update your Emirates ID information quickly.

Step 2: Sign In or Create an Account

Sign in with your credentials if you already have an account. If not, create a new account by providing the required information and completing the registration process.

See also  Emirates ID Renewal: What Happens If You Forget To Renew Emirates ID Card in The UAE?

Step 3: Choose the “Emirates ID Services” Option

The “Emirates ID Services” section will appear once you are logged in. On the mobile number update page, click on the option to update your number.

Step 4: Enter Your Emirates ID Details

To verify your identity, the platform will ask you to provide your Emirates ID number and other essential details. Make sure to enter accurate information for a successful verification process.

Step 5: Verify Your Identity

As a security measure, will send an OTP to your current registered mobile number. Enter the OTP on the platform to verify your identity and proceed with the mobile number update.

Step 6: Input the New Mobile Number

Now, enter the new mobile number that you wish to update in your Emirates ID. Check the number carefully before proceeding, as any errors may cause issues later on.

Step 7: Confirm the Change

Double-check the new mobile number and confirm the change on the platform. It is important to ensure that the number you enter is accurate before moving forward.

Step 8: Receive Confirmation

Upon successful completion, will provide a confirmation message indicating that your Emirates ID mobile number has been updated. It is recommended that you keep this confirmation for future reference.

Additional Tips and Information Change Mobile Number in Emirates ID

Additional Tips and Information Change Mobile Number in Emirates ID

In addition to the step-by-step guide provided above for Emirates ID number change, here are some valuable tips and information to further assist you with updating your number on Emirates ID:

  • Double-Check Your Details: Before submitting any information, ensure that you have entered your Emirates ID number, full name, date of birth, and new mobile number accurately. Mistakes could cause delays in the update process.
  • Keep Valid Documents Ready: Have your original Emirates ID card, passport, and residency visa page and their copies readily available when updating your mobile number. This will streamline the process and avoid any last-minute complications.
  • Visit Service Centers during Off-Peak Hours: If you choose to visit an Emirates ID Service Center in person, consider going during off-peak hours to avoid long queues and wait times.
  • Update Other Services: After changing your mobile number on Emirates ID, remember to update your new contact details with other relevant services, such as banks, utilities, and official documents.
  • Stay Informed: Keep an eye on official announcements and updates from the UAE government to stay informed about any changes or improvements to the mobile number update process.

By following these additional tips, you can ensure a smooth and efficient update of your mobile number on Emirates ID, keeping your information accurate and up-to-date at all times.


Updating your mobile number on your Emirates ID is a simple yet essential process that can significantly impact your experience with various digital services in the UAE. By taking a few moments to ensure your information is up-to-date, you create a smoother and safer journey for yourself in the digital realm. 

So, follow this step-by-step guide, just like Sarah did, and embrace the convenience that an updated Emirates ID mobile number brings to your life.


Can I update my Emirates ID mobile number online?

Yes, you can update your Emirates ID mobile number online using ICA Smart Services or Both platforms offer a straightforward process for updating your contact information.

Will I receive a confirmation after updating my mobile number?

Yes, both ICA Smart Services and will provide a confirmation message once your Emirates ID mobile number update is successful. Save this confirmation for your records.

Is it necessary to create an account on ICA Smart Services or

Yes, you need to create an account on either ICA Smart Services or to access the mobile number update feature and avail of other services conveniently.

Can I update my mobile number through the ICA office?

While some services may be available at the ICA office, it is recommended to use online platforms like ICA Smart Services or for a faster and more convenient experience.

What happens if I enter the wrong mobile number during the update process?

If you accidentally enter the wrong mobile number during the update process, you may face difficulties receiving important notifications and messages. Ensure to verify the number before confirming the change.

Is there a fee for updating my Emirates ID mobile number?

Updating your Emirates ID mobile number is usually free of charge. However, there may be certain circumstances where a nominal fee is applicable. Check the respective platform for any associated costs.

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